Shipping policy
Shipping Policy
Thank you for shopping with giggot. Below you'll find everything you need to know about how we process and ship your order.
Processing Time
Orders are typically processed within 1–2 business days of purchase. You'll receive a confirmation email once your order has been placed, and a separate email with tracking information once it ships.
Delivery Time
Once shipped, orders arrive within 4–14 business days, depending on your location and local carrier conditions.
Please note that delivery estimates are not guaranteed and may occasionally be affected by customs processing, weather, or carrier delays outside our control.
Shipping Rates
Shipping costs are calculated at checkout based on your location and order size. We regularly run free shipping promotions — any applicable discount will be automatically applied at checkout.
Order Tracking
Once your order ships, you'll receive a tracking number by email so you can follow your package every step of the way. If you haven't received tracking within 3 business days of your confirmation email, contact us at giggot.com@gmail.com.
International Shipping
We currently ship to [list countries/regions]. International orders may be subject to customs fees or import duties, which are the responsibility of the customer and are not included in the order total.
Delayed or Missing Orders
If your order hasn't arrived within the estimated delivery window, reach out to us at giggot.com@gmail.com with your order number and we'll look into it right away.
Incorrect Shipping Address
Please double-check your shipping address at checkout. If you notice an error after placing your order, contact us immediately at giggot.com@gmail.com — we can update it only if the order hasn't shipped yet. giggot is not responsible for orders delivered to an incorrectly entered address.
Questions?
Reach out anytime at giggot.com@gmail.com — we're happy to help.